Questions on Onda oBook 11 Windows 10 Intel Cherry Trail 11.6 inch 32GB Tablet Portable Notebook

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  • From Max at 1/24/2017 9:27 AM
    • Hi,

      I've just received my brand new Onda Obook 11: it's very hard to switch it on, sometimes it's impossible. Right now it seems dead (but the power port light is on). Can you help me please?

      Thanx
    • Onda Tablet:
      Thank you for your mail.
      Would you please offer us your order number?
      We will check it for you soon.
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  • From mike at 1/22/2017 7:41 PM
    • VERY satisfied with the computer but now that it is out of warranty, my power supply has started smoking and wont charge computer. How can I buy a new power supply?
      Other than that, the computer is GREAT - a real bargain !!
      thanks
    • Onda Tablet:
      Thank you for your mail.
      Can you tell us your order number?We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From ascensio at 1/21/2017 12:37 PM
    • quelqun que posede la tablette onda obook 11 plus peut me faire une sauvegarde des drivers originaux
    • Onda Tablet:
      Thank you for your mail.
      Please download from our news blog
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  • From Bassa, at 1/4/2017 8:49 AM
    • SD Card is not working on onda obook 10 , I have tried the same SD on another device same model and it is working , so the problem not from the sd itself and I tried a lot and it is placed correctly on the first laptop

      any solution please
    • Onda Tablet:
      Thank you for your mail.
      Would you please offer us your order number?
      We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Serge at 1/2/2017 7:17 AM
    • Hello! Where can I download the driver?
      SN: POB11BG2V4A00400
      Thank you for your help!
    • Onda Tablet:
      Thank you for your mail.
      we will release the driver on our website,please check our website.
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  • From Sandor at 12/14/2016 10:22 AM
    • Hi,

      I just received oBook 20 and after few hours working and one restart is now dead. Is there any method to reset or force power on ? I've tried pressing power button in every mode. Red LED near camera is ON when charging and after a while is off.

      Thank you
    • Onda Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check for you soon.
    • Do you find this question helpful?  Yes   No
  • From Herbig at 12/2/2016 8:27 AM
    • How can i reinstall Windows 10? I tryed usb-boot, but there is no option. And can i change language to german from english?
    • Onda Tablet:
      Thank you for your mail.
      We will release the guide video to reinstall window 10on our website,please check our website.
      setting==>>language
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  • From sylvain at 8/25/2016 3:30 PM
    • Hello !
      I purchased the onda obook 11 a week ago. Two days later, the accelerometer (which was working) was recognize anymore. Tried differents things and then decided I would reinstall windows 10 from the recovery option. And there is my big problem :
      At first, the (re) installation did progress, slowly but steadily.
      Now the computer is stuck on 68% of installation, at the stage "installing features and drivers" and "configuring settings 11%" . Then the computer reboots, and back again to 64 65 66 67 68 % the reboots again and again.
      I'm stuk.
      What can I do ?
      How to enter the bios ?
      How to reinstall windows ?
      I didn't find docs on the obook 11 computer. Where are they.
      Thanks you kindly for your response.
      Have a great day !
      SN : POB11BG2V4A00308
    • Onda Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Chris at 8/25/2016 1:43 AM
    • Can i get a manuel user for a onda obook 11 android and windows in french or english please
    • Onda Tablet:
      Thank you for your mail.
      We will release the manuel on our news blog, please check on our webiste.
    • Do you find this question helpful?  Yes   No
  • From Alex at 8/11/2016 5:14 AM
    • Tried to adjust brightness and the screen went black completely. Reboot doen't help. The notebook seems to work but I cannot see anything on the screen because it is too dark. Is there a key combination to increase the brightness?
    • Onda Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No

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