Onda V971 Dual Core 1.5GHz Android Tablet PC WIFI HD 2160P Dual Camera 16GB

Questions on Onda V971 Dual Core 1.5GHz Android Tablet PC WIFI HD 2160P Dual Camera 16GB

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• From mark at 5/23/2016 6:00 AM
  • Please my onda v971dac9v1a09835 will not connect to Bluetooth and WiFi.
    I mean I cant connect it to wifi network plus the bluetooth is not discoverable. Please help me
  • Onda Tablet:
    Thank you for your mail.
    Please hold the power key and the volume down key at the same time for 10s to reset the tablet. That will help.
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• From kfir at 3/17/2016 3:35 AM
  • I have onda v971 serial number v971dad1v2a00018
    do you know what firmware I can get for it?
    
  • Onda Tablet:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
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• From sridharan at 1/4/2016 9:56 PM
  • I bought Three nos of V971 .The battery is drained out and not getting charged.Where can i get the battery .I am from India .
  • Onda Tablet:
    Thank you for your mail.
    Sorry, we do not offer spare battery for sale for now.
  • Do you find this question helpful?  Yes   No
• From Nazeer at 2/10/2015 1:01 AM
  • When I try to touch an icon on my screen, I have to touch next to it for it to open. Similarly when I try to key in letters or numbers. I have to tap on the button next to the letter which I want.
    I have reset set it no luck please help V971T
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us your order number?Our engineer will contact you soon.
  • Do you find this question helpful?  Yes   No
• From mixia at 12/17/2014 10:29 PM
  • my onda tablet's internal storage has dissapeared how should i do
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Villiam at 11/20/2014 6:24 AM
  • I have onda tablet v971. It is totally dead. I can't fix it even if I reflash it with burning tool. Tablet worked fine until I updated it with software from your site. Now it is totally dead. I think that it should at least turn on if I'm flash it with burning tool. Tablet is charging, but nothing is displayed on screen.
    
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us your order number?We will contact you soon.
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• From Anatolijs at 8/10/2014 8:28 AM
  • Hello !!! I have Onda V971 S/N V971DACCV1AO1130
    Where can I dowload upgrade for my tablet ?
    
    Tnx
  • Onda Tablet:
    Thank you for your mail.
    Please download from here (http://pan.baidu.com/share/link?shareid=2873542976&uk=389436537)
  • Do you find this question helpful?  Yes   No
• From moshe at 5/23/2014 7:54 AM
  • I have a onda v971 (onda mid) sn- v971dad1v2a0001 android 4.1.1.
    I would like to upgrade to android 4.3 or if
    Possible to 4.4 ? and Do you have a guide in English ?
    
    Thanks ,
    moshe
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
  • Onda Tablet:
    Thank you for your mail.
    We will release the firmware update guide on our website.
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• From eiad at 4/30/2014 10:24 AM
  • cannot log to download mode
    how to fix it
  • Onda Tablet:
    Thank you for your mail.
    We will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From Eiad at 4/30/2014 10:15 AM
  • i have same tablet
    can not log into download mode
    i need it to fix wifi problem
    
  • Onda Tablet:
    Thank you for your mail.
    We will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From Yvonne at 4/17/2014 11:01 AM
  • I have a model V971
    SN:V97 1QAD 4V 1D00708
    
    when i on my V971 the page keep hang and can't even login to the main page.
    I try to restart or soft reset also not working.
    what i can do ?
  • Onda Tablet:
    Thank you for your mail.
    This is Onda V971 Dual Core V1 Version,please update the firmware.
    ( http://pan.baidu.com/share/link?shareid=2873542976&uk=389436537 )
  • Do you find this question helpful?  Yes   No
• From dan at 4/13/2014 7:19 PM
  • I have a android guy stuck n screen and wont let me do anyrhing else.i tried to download firmwear but it wouldent let me...
  • Onda Tablet:
    Thank you for your mail.
    Please connect the wall charger and hold the power button for 5-10 seconds as soft reset.
  • Do you find this question helpful?  Yes   No
• From taha at 4/10/2014 12:43 PM
  • How to fix my tablet(onda v971) that will NOT turn on and I can not rest it (by pressing the home and turn buttons) <<<freeze tablet
  • Onda Tablet:
    Thank you for your mail.
    This is the firmware bug,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From Carlos at 3/23/2014 8:14 AM
  • Hello,
    My Onda V971T is not starting up (just shows the android start up screen for a few miniutes, than shut down and start up again and keeps repeating this); I even tried reset but that is not helping either...
    What can I do to get it going again?
  • Onda Tablet:
    Thank you for your mail.
    This is the firmware bug,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From Didier at 3/3/2014 1:58 AM
  • When I try to touch an icon on my screen, I have to touch next to it for it to open. Similarly when I try to key in letters or numbers. I have to tap on the button next to the letter which I want.
    
    Can you please assist?
    
    Regards
  • Onda Tablet:
    Thank you for your mail.
    Please reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Stefanos at 2/15/2014 12:34 PM
  • I have Onda V971 S/NV971QAD4V1E01694.
    
    In the past month the tablet seems to touch anywhere in the screen.
    
    Sometimes when I write something the tablet by itself will start writing whatever it wants.
    
    Today I reset it back to the factory defaults but the problem didn't resolved.
    
    I opened the dev options to see the input touches and the pointer location and the tablet seems not only to point somewhere in the screen but also drag into the screen.
    
    Can I do something to fix this problem?
  • Onda Tablet:
    Thank you for your mail.
    Please try update the firmware,our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From alok at 1/30/2014 7:40 PM
  • I bought my onda tab in China a year ago... I am currently in Mumbai , India. The screen of my tab is not working... What should i do??? As per my knowledge you do not have a service centre in mumbai...
    what is the solution???
  • Onda Tablet:
    Thank you for your mail.
    Our sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From madzlatur at 1/24/2014 3:48 AM
  • When I switch to open my onda V971 the white andriod robot is appear and it is sticking until the battery down, how can I resolve this problem? Please advise me because I bought this almost 300$ but I was using it only three months. Tnx I will waiting to your reply.
    Madzlatur
  • Onda Tablet:
    Thank you for your mail.
    This is the firmware bug,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From pmax69 at 1/13/2014 3:36 AM
  • hello, i have V971 from 1 year and lately its turning off itself very often while im using it, even if the battery its full and even beeing pluged at charger, This is very annoing, what can i do?
    thanks
  • Onda Tablet:
    Thank you for your mail.
    Please update the firmware,this is the firmware bug,please update to Android 4.2.2
  • Do you find this question helpful?  Yes   No
• From Marshall at 1/10/2014 7:40 PM
  • Como posso obter o manual do onda v971 em portugues?
  • Onda Tablet:
    Thank you for your mail.
    We will release the manual on our website.
  • Do you find this question helpful?  Yes   No
• From sachin karma at 12/9/2013 2:33 AM
  • hi,
    I stay in india at Mumbai
    
    Required to onda tablet.
    
    Do you have any service center at mumbai?
  • Onda Tablet:
    Thank you for your mail.
    We do not have reseller in Mumbai.
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• From MR ED at 11/26/2013 7:54 AM
  • when i boot my tablet onda v971, SN V971DACAV1A01228 the white android logo is shows..I had already factory reset. Please help me thanks.
  • Onda Tablet:
    Thank you for your mail.
    You need update the firmware,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From khatib at 11/23/2013 4:15 PM
  • how can i update my onda ?
    already downloaded the latest frmware!, but i don't know how to do that :(
  • Onda Tablet:
    Thank you for your mail.
    For firmware update guide,please check (http://www.onda-tablet.com/news/onda-a31-quad-core-android-tablet-firmware-update-guide/)
  • Do you find this question helpful?  Yes   No
• From Mimi at 11/18/2013 9:30 PM
  • why suddently i can't start my Onda V971 ? what should i do ?
  • Onda Tablet:
    Thank you for your mail.
    Please connect your wall charger,maybe out of battery.
  • Do you find this question helpful?  Yes   No
• From Orlando at 11/11/2013 11:27 AM
  • Hi. How've you been? I hope fine.
    I forgot my google password. How can I reset it?My tablet is a V971 SN
    V971DBCAV1A02281.
    Thanks in advance and Best Regards.
    Orlando
    
  • Onda Tablet:
    Thank you for your mail.
    You need reflash the firmware if you forget your password.
  • Do you find this question helpful?  Yes   No
• From Talix at 11/8/2013 11:13 PM
  • I have V971 and V701s. I cant connect its to desktop pc by USB cable. Tablets charging, but cant send files... Do you have solution? Thanks!
  • Onda Tablet:
    Thank you for your mail.
    Please turn on your tablet as Mass USB storage when connect with Computer.
  • Do you find this question helpful?  Yes   No
• From Khatib at 10/31/2013 9:46 AM
  • hi
    i have v971DACAV1A16884 , and it has the android 4.1.1 can it be upgrad to 4.2 ?
    thx .
  • Onda Tablet:
    Thank you for your mail.
    Please download the firmware here (http://pan.baidu.com/share/link?shareid=2873542976&uk=389436537)
  • Do you find this question helpful?  Yes   No
• From Valter at 10/23/2013 1:44 PM
  • I received a Onda V971 (V3). How can I tell if it is a dual core or quad core? I do not have the box. Thanks.
  • Onda Tablet:
    Thank you for your mail.
    Can you tell us your machine SN Code on the back,or you can check Setting==>>Your Device.
  • Do you find this question helpful?  Yes   No
• From chan nyein at 10/20/2013 10:20 PM
  • I want my tablet v971t upgrade 4.3.New 4.3 versio
    n can available ?
  • Onda Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will update on our website.
  • Do you find this question helpful?  Yes   No
• From Salva at 10/20/2013 7:29 AM
  • I'm having a lot problems with my Onda v971 SN: V971QAD4V1E08310, suddenly it can't start and I only can see a chinese girl (a model I think) and nothing more, I want to reset it, but I can't download the correct firm, can you recommend me what I must do, and can you give me the correct link for my version? (I think it's version 3), please can you help me? I can't enjoy this fantastic tablet, thank you very much.
  • Onda Tablet:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Chan nyein at 10/13/2013 7:55 PM
  • I am onda v971TDAD3V3C04172.i have 4.1.1.i want new version.please
    
  • Onda Tablet:
    Thank you for your mail.
    Please download the Android 4.2.2 OS from here (http://pan.baidu.com/share/link?shareid=3034481139&uk=389436537)
  • Do you find this question helpful?  Yes   No
• From Chan Nyein at 10/1/2013 1:45 AM
  • Deer onda
    I want to play gangstar rio v971td can run.please tell me
  • Onda Tablet:
    Thank you for your mail.
    Please download the games from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Chan Nyein at 9/29/2013 7:42 PM
  • My Onda v971td playing game freeze.why.helpmeet!!!!!
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Tom at 9/29/2013 10:03 AM
  • Hello,
    My Onda V971 dual core is actually running Android 4.1.1.
    I'd like to upgrade to Androit 4..2.2 but i only see files for V971 Quad Core.
    What can i do ?
    Thanks
  • Onda Tablet:
    Thank you for your mail.
    We will update the firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Aileen Foy at 9/17/2013 4:01 AM
  • My onda v917 won't charge past 19% and it won't play iPlayer or 4OD... Why is it temperamental about flash and videos???
    
    I'm becoming disappointed with this tablet.. Too many problems.
    
  • Onda Tablet:
    Thank you for your mail.
    Please update the firmware to Android 4.2.2
  • Do you find this question helpful?  Yes   No
• From bill at 9/12/2013 1:30 PM
  • hi, i want to upgrade my tablet V971 to 4,2 android version (i'm currently running 4.0.3). But before that , i want to backup my current configuration. In case of crash or whatever.
    Please tell me how to backup and restore.
    And i've downloaded the file V971d_v2.0-sd.zip, but i don't know how to proceed to upgrade my tablet with this file. Do you have a tutorial for that ?
    Thanks
  • Onda Tablet:
    Thank you for your mail.
    We will release Onda V971 Dual Core firmware update on our website.
  • Do you find this question helpful?  Yes   No
• From leanne at 9/7/2013 7:15 AM
  • Hi how much is postage to ireland
  • Onda Tablet:
    Thank you for your mail.
    The shipping cost to Ireland is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From David Spruce at 8/31/2013 12:57 PM
  • I just purchased a new V813 tablet but it will not detect WIFI . When I switch ON the WIFI is says connecting but then switches back to OFF position after a few seconds . I reset back to factory settings , but still the same problem .
    
    Please can you help .
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Paul at 8/22/2013 12:33 PM
  • Hello Onda,
    I have an Onda V971 which I am in the process of repairing. Sadly the cable going from the LCD to the mainboard was torn, I hasten to say not by me. Is there any posibility of purchasing a replacement?
    Thank you in advance.
    
    Paul
  • Onda Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From v971 resource_ at 8/16/2013 9:13 PM
  • where can i download ''resource Resource.V971D_v1.5.5'' file ?
    
    
  • Onda Tablet:
    Thank you for your mail.
    Please download here (http://pan.baidu.com/share/link?shareid=2873542976&uk=389436537)
  • Do you find this question helpful?  Yes   No
• From Alex at 8/10/2013 5:15 PM
  • I have Onda v971 but with QUAD core CPU...
    Android version 4.1.1
    Can I use update for DUAL core cpu on my QUAd core???
    Thanks...
  • Onda Tablet:
    Thank you for your mail.
    No.
  • Do you find this question helpful?  Yes   No
• From Málaga at 8/2/2013 6:13 AM
  • Model and make: V971 - V971DACV1A07761
    Bought at w.gadgetsbaratos.es/ on the 11/01/13 "Iberandalia, S. L."
    
    On the 17/01/13 started malfunctioning because it turned off many times and it was restarted after several tries.
    It got blocked while charging.
    Although the battery said 100% full, it will turn off at 80% without warning.
    Reply to my emails but without a solution to offer.
    On the 15/05/13 it´s no longer in use. We agreed to return the item to be checked but you were moving so it was said to be left for later on.
    I send a new email on the 10/06/13 but there is no answer at all or at the phone, website, facebook or anyhow.
    The battery has been swelling until it has reachead the height of 5cm, so the machine has split open.
    I would like to be contacted a.s.a.p. regarding the garantee process.
  • Onda Tablet:
    Thank you for your mail.
    Do not worry,all our Onda Tablet have 12 months warranty,please contact your reseller,we will change a new one for you.
  • Do you find this question helpful?  Yes   No
• From itbroken at 8/2/2013 6:06 AM
  • where i can buy aluminium casing and touch screen panel for onda v971 ?
    
    can i find in aliexpress ?
    
    
    my v971 broke !!! but still working ....
    
    
    many thanks ....
    
  • Onda Tablet:
    Thank you for your mail.
    Please contact our after sale service.
  • Do you find this question helpful?  Yes   No
• From ANTONIO at 7/31/2013 7:21 AM
  • Dear sir;
    My tablet V813, has two months, and when I press the buttom on/off it doesn't turn on. when I connect it by your usb cable, appears a red cell/battery and turn it off in few seconds.
  • Onda Tablet:
    Thank you for your mail.
    Please reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Iuksel at 7/28/2013 1:01 PM
  • Can you tell me what mean version V3A or V4A for Onda V971 Dual Core ? What are the differences? How can be recognized them?
  • Onda Tablet:
    Thank you for your mail.
    This is the produces time,please check the SN Code on the back,the 9 and 10 numbers.
  • Do you find this question helpful?  Yes   No
• From Bob at 7/13/2013 8:19 AM
  • No 4.2.2 for V971? :( Why?
  • Onda Tablet:
    Thank you for your mail.
    When we release the latest Android 4.2.2 firmware,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From Banyar at 7/8/2013 4:27 AM
  • Hello,
    My tablet is Onda V 971 dual core. When I connect with computer usb storage is
    cannot turn on, and show always busy sign. Also when i use camera the device
    show "No storage". I already check debug button is on position.So i cannot install
    some games and application now. Also some game and app data have been lost.
    But when i use internet with wifi then I install some games and applications, that is OK. Please advise, how can i solve that problem.
    thank you,
    
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting ==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Chow at 7/7/2013 3:40 AM
  • Hi,
    My Onda v971 battery is faulty. Where can I buy a replacement online. I am now in Malaysia, kuala lumpur.
  • Onda Tablet:
    Thank you for your mail.
    Please contact our after sale service.
  • Do you find this question helpful?  Yes   No
• From TAHA at 7/3/2013 2:08 AM
  • Dear Sir,
    I want to inform you that I had a tablet type ONDA V971 (with serial No.V971DBCBV1A01802). The battery charging gauge is always full and when I use, it suddenly switch off when the battery energy finished. Please I want to inform me about this case and how can I managed it.
    Thanking you, I am waiting for your reply.
    Dr.Taha AbdulMawjoud
    Mosul-Iraq
    
  • Onda Tablet:
    Thank you for your mail.
    Please connect your wall charger and hold the power button for 5-10 second as soft reset.
  • Do you find this question helpful?  Yes   No
• From Vincent at 6/30/2013 6:59 AM
  • Hi,
    I have a chinese version of the ONDA MID Dual Core, Android 4:0:3, Cortex A9, 1.5GHz tablet
    
    I want the user guide of this tablet. Could you please sent a soft copy.
    
    Thank you
  • Onda Tablet:
    Thank you for your mail.
    We will update the guied on our website.
  • Do you find this question helpful?  Yes   No
• From Gustavo Duenas at 6/25/2013 1:55 PM
  • Hello I have a onda v971T with android 4.1. Do you have the upgrade to jellybean 4.2? or I can use the one you have available on news...my tablet is dual core...thanks.
    
    Gus
  • Onda Tablet:
    Thank you for your mail.
    When we got the latest Android 4.2 firmware,we will submit on our website.
  • Do you find this question helpful?  Yes   No
• From sannwe at 6/25/2013 1:21 AM
  • how to factory default with hardware key?
    
  • Onda Tablet:
    Thank you for your mail.
    Please reset the reset hole.
  • Do you find this question helpful?  Yes   No
• From miguel at 6/24/2013 3:46 PM
  • I tried to see movies from mi tablet in thtre tv screen trough hmdi, but i cannot. Do i need to downloan any application, or press any botton, follow any sequence.
    Your support is more than welcome
    
    Best regards.
  • Onda Tablet:
    Thank you for your mail.
    Please wipe the HDMI gold chip,maybe do not contact well.
  • Do you find this question helpful?  Yes   No
• From kaikaus at 6/24/2013 10:44 AM
  • I want user mannual for my tablet V971T
    in English language.
    Can you please send me a soft copy?
    Thanks
    Kaikaus
  • Onda Tablet:
    Thank you for your mail.
    We will release the manual on our website.
  • Do you find this question helpful?  Yes   No
• From Dr.Taha AbdulMawjoud at 6/16/2013 9:31 AM
  • Dear
    Sir,
    I want to inform you that I bought a tablet type onda V971 (with SN:
    V971DBCBV1A01802) from Chendo city in Schiwan province before about 6
    months. The problem of it is the battery charging gauge that is always
    full and when I use, it suddenly switch off when the battery energy
    finished and the gauge is still fully gauged. Please I want to inform me
    about this problem (hardware or software) and how can I managed it.
    Thanking you, I am waiting for your reply.
    Taha AbdulMawjoud
    Mosul-Iraq
    
  • Onda Tablet:
    Thank you for your mail.
    You need update the firmware,please update the firmware to Android 4.2.2,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From tt at 6/14/2013 1:48 AM
  • how screenshot on this tablet
  • Onda Tablet:
    Thank you for your mail.
    Please download the screenshot apps.
  • Do you find this question helpful?  Yes   No
• From Jari at 6/13/2013 10:37 AM
  • When trying to update the 4.2.2 and connecting V971 to usb and start Phoenix from PC tablet will shut down and start again and Phoenix will inform that there is no device and upgrade will stop.
  • Onda Tablet:
    Thank you for your mail.
    For firmware update guide,please check it here (http://www.onda-tablet.com/news/onda-a31-quad-core-android-tablet-firmware-update-guide/)
  • Do you find this question helpful?  Yes   No
• From my at 6/8/2013 12:57 PM
  • When will you release the update for the 971 dual core?
  • Onda Tablet:
    Thank you for your mail.
    When we got the latest firmware,we will submit on our website.
  • Do you find this question helpful?  Yes   No
• From yecgaa at 6/3/2013 7:41 AM
  • does it support arabic language
  • Onda Tablet:
    Thank you for your mail.
    Onda V971 Dual Core do not pre-installed with Arabic Language,please check Onda V971 Quad Core.
  • Do you find this question helpful?  Yes   No
• From mohamed at 6/2/2013 11:41 AM
  • does it support huawei e173 and ethernet
    
  • Onda Tablet:
    Thank you for your mail.
    Onda V971 Dual Core support Huaiwe E173 Dongle.
  • Do you find this question helpful?  Yes   No

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