Questions on Onda V972 Quad Core 9.7 Inch Retina Screen RAM 2GB Daul Camera Android Tablet PC 16GB

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  • From Ed at 12/10/14 12:39 AM
    • Hi,

      it is Ed again. I must say I bought Onda V972 through eBay services.
      I hope Item numbers will help in some way:
      Onda was bought from seller from England:
      32GB Onda V972 Quad core 9.7'' IPS III Retina Screen tablet PC Android 4.1 2GBRAM
      Item number: 310636951651

      Touch Screen Digitizer Glass For 9.7'' 300-L4318A-A00 Onda V972 Quad Core White
      Item number: 221553051360 (this one I ordered from China).

      Yesterday I tried another firmware, "[ROM] ONDA V972_V1 - Kitkat 4.4.2 Rooted (Final release 28.12.2013)", web url:
      http://www.arctablet.com/blog/forum/onda-v972/rom-onda-v972_v1-kitkat-4-4-2-rooted-final-release-28-12-2013/

      it looks really great, still in the begining great working, after some time od Stand-By, screen takes long time from lighted-black to showing real image (issue I wrote yesterday to you).

      If you can help in any way or give some advice how to get screen showing image just after button On/Off is pressed, I would be really glad.

      Thanks You in advance!

      Yours,
      Ed
    • Onda Tablet:
      Thank you for your mail.
      Our after sale service will contact you soon.
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  • From Ed at 12/9/14 3:02 AM
    • Hi there!
      My name is Ed and I'm an owner of Onda v972 with serial number: V972QAD1V1B14056.
      Recently I have changed touch screen which I ordered from China. It was needed, after replacement, to use OndaSuite_02.03.00.exe with latest image ROM, to upgrade software, beacuse it was stucked with Allwinner logo after reboot.
      Well, after some practice, I beacame an expert with flashing ROM and installing firmware image.
      But, I have one, not so unimportant problem: After some time of inactivity (lets say from 1h or more), when I push Start button (On/Off), the screen goes into lighted black. And then, it stays like that from 10sec. or even 5-10min (that it looooong time), just to wake up after that period of time. During that time, when screen is lighted-black, I hear clicks on actions, which confirms that tablet system is working, touch pad is active, just there is no picture at Retina capacitive display. Of course, when displays starts to work and there is image, everything works really fine (even both side view camera, which confirms version of firmware is right - V1).

      My question is: is there any known way to go around this problem, when Retina display goes and stays into lighted-black for some time, even 5-10min after turning system on? I must say, that when tablet is in use, I can do On/Off many times and displays goes into working and vice-versa with no problem. Only after longer period of time it goes into really deep sleep.

      I used OndaSuite 02.03.00 with these images:
      - V972 Core4_v4.4_v1.img, (KiteKat release),
      - V972 Core4_v3.3.1_v1.img (JellyBean).

      Thank You for any kind of advice or help!

      Ed

    • Onda Tablet:
      Thank you for your mail.
      Can you tell us your order number?Our after sale service will contact you soon.
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  • From PAVEL at 12/1/14 7:45 AM
    • Can I buy in your store (motherboard) for Onda V972 Quad Core A31 Retina 9,7-inch Android 4.1 Tablet PC 16GB.
      What will be the price, and delivery?
    • Onda Tablet:
      Thank you for your mail.
      Now we do not provide parts selling,Can you tell us your order number?We will check it for you soon.
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  • From John at 11/29/14 9:31 AM
    • You're a professional manufacture but in your home site. We don't see any user manual on upgrade our v972 tablet to 4.4 ? Please put customer need in your view first. and as a customer, i appreciate if all your user manual of upgrade guide available in english soon ! Thank you
    • Onda Tablet:
      Thank you for your mail.
      Please check it here (http://www.onda-tablet.com/news/onda-a31-quad-core-android-tablet-firmware-update-guide/)
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  • From Rodrigo at 11/3/14 4:20 AM
    • I have asked you because the baterie of my tablet works only for 1 hour.
      You answer me to "Please update the firmware ROM to Android 4.4 OS."
      I can't find it to my onda V972. Does it work the Onda V975M V2.0.1 Android 4.4.2 ROM Download?
    • Onda Tablet:
      Thank you for your mail.
      Please download Onda V972 Firmware here:
      V1: http://pan.baidu.com/s/1sjCWlzB
      V2:http://pan.baidu.com/s/1pJPlwAR
      V3: http://pan.baidu.com/s/1bnzlyt5
    • Do you find this question helpful?  Yes   No
  • From Nina at 10/31/14 12:54 AM
    • Dear Onda team!
      Thank you for the KitKat upgrade. I just reflashed my tablet and it works much smoother and longer.
      Could you please advise me on the following:
      1. There are no widgets page despite the "Allow widgets" in the menu is checked.
      2. How to increase the screen resolution for the 4K video? The best option now in the menu for "hdmi output" is HD1080P 60HZ. I miss the best ONDA screen))
      Could you please provide the update for those two options? For the overall it was an excellent upgrade. Thanks again.
      Have a nice day.
      Nina
    • Onda Tablet:
      Thank you for your mail.
      Our engineer will check it for you soon.
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  • From Graham Sleeman at 10/27/14 10:10 AM
    • Where can I get spare parts for Onda V972
    • Onda Tablet:
      Thank you for your mail.
      We will release Onda V972 Sparts on our website.
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  • From Rodrigo at 10/22/14 8:15 AM
    • I have a problem with the baterie of my tablet. It works only for 1 hour.
    • Onda Tablet:
      Thank you for your mail.
      Please update the firmware ROM to Android 4.4 OS.
    • Do you find this question helpful?  Yes   No
  • From Juan at 10/21/14 12:47 AM
    • Hi,

      I have a Quad Core Allwinner A31S, tab 107, android 4.4 kitkat 32 GB.
      My problem is that those 32 GB are divided in two parts, one works perfect an the other one (inner card/sd intsd) dosn´t work. For example if you put a photo into that second part, at first you can watch it, but if you go out that document when you try to watch it again the document is there, but you can´t see it.
      Can you help me? Thank you.
    • Onda Tablet:
      Thank you for your mail.
      Please download your apps and files to your ROM not RAM.
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  • From Nikos at 10/19/14 11:04 AM
    • Hello,
      Please tell me how do I know what model is my tablet ?
    • Onda Tablet:
      Thank you for your mail.
      Please check the SN code on the back.
    • Do you find this question helpful?  Yes   No

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