Questions on Onda V989 Air A83T 9.7 Inch Retina Screen RAM 2GB Android Tablet PC 16GB

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  • From Tim at 4/23/2015 11:43 PM
    • I was wondering if there would be an upgrade to android 5.0 lollipop possible on these tablets, I found an APK file on an ONDA site, but it only displays in Chinese text, which I am unable to understand.
    • Onda Tablet:
      Thank you for your mail.
      Onda V989 Air Tablet support Android 5.0 Firmware update.
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  • From Tim at 4/23/2015 11:33 PM
    • I already asked a question(From Tim at 4/20/15 2:24 PM) about this subject. You advise me to download the apps from the play store, but all the apps I have installed come from the app store, the youtube app, the google chrome app.
      I keep getting access to the youtube page(browsers chrome & pre installed one), can select clips, but the clips just won't play, the play button and the loading ring keep switching place but no result. the same thing happens in the youtube app itself.
      The problem isn't situated in my home wifi network, as everything works fine on my other devices.
      I have also tried everything I could find on the internet, emptying cache and deleting all the cookies.
      I have bought these tablets for my kids, especially to watch youtube, so this is very inconvenient.
    • Onda Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check it for you soon.
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  • From Svetlana at 4/22/2015 5:51 AM
    • how much is shipping to Russia?
    • Onda Tablet:
      Thank you for your mail.
      The shipping cost to Russia is 26.0USD.
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  • From Tim at 4/20/2015 2:24 PM
    • I just bought 2EA V989, 16G, and am setting them up for the kids, but the youtube app works, but does not play videos. The same thing happens when trying to pllay youtube clips in webbrowser, original and chrome. Is there a setting that is preventing the replay?
    • Onda Tablet:
      Thank you for your mail.
      Please download apps from Google Play Store.
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  • From Panagiotis at 4/18/2015 4:06 AM
    • This supports Greek language? And how much it costs delivery to Greece?
    • Onda Tablet:
      Thank you for your mail.
      Onda V989 Air support Greek language, the cost delivery to Greece is $26.0.
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  • From warren at 4/16/2015 12:10 AM
    • How does the warranty work. ?
      If I need to ship the tablet back to you if its faulty, our customs regulations wont allow a device to be sent back to china if it contains a battery
    • Onda Tablet:
      Thank you for your mail.
      All our Onda Tablet come with 12 months warranty,we will have fully test before we send,any question please tell us.
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  • From Sveta at 4/15/2015 12:37 PM
    • Good afternoon. How much will it cost shipping to Russia? How long will it go the tablet? Is the case in the kit?
    • Onda Tablet:
      Thank you for your mail.
      The shipping cost to Russia is $26 by Registered Airmail.
      It takes about 10-25 working days.
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  • From Panagiotis at 4/14/2015 12:46 PM
    • Hello!! Onda V989 Air support Greek language? And how much it costs delivery to Greece?
    • Onda Tablet:
      Thank you for your mail.
      Onda V989 Air Tablet pre-installed with Greek Language and the shipping cost to Greece is 26.0USD.
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  • From John at 4/14/2015 4:55 AM
    • I will make the payment tomorrow.In how many days i will receive the product?
    • Onda Tablet:
      Thank you for your mail.
      You will got your package in 3-5 business days by Express.
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  • From Igor at 4/13/2015 1:37 AM
    • Hello,

      Is the only difference between Onda V989 Air and Onda V989 Advanced Air is 16 and 32 GB RAM? Will both be supported the same in future?

      What is the current hardware versions in your stock for both? V4?
    • Onda Tablet:
      Thank you for your mail.
      Yes,only the storage difference,
      We have Onda V989 Air Tablet in stock and ready to send,we will send the latest version.
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