Questions on Onda V971 Dual Core 1.5GHz Android Tablet PC WIFI HD 2160P Dual Camera 16GB

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• From Aileen Foy at 9/17/13 4:01 AM
  • My onda v917 won't charge past 19% and it won't play iPlayer or 4OD... Why is it temperamental about flash and videos???
    
    I'm becoming disappointed with this tablet.. Too many problems.
    
  • Onda Tablet:
    Thank you for your mail.
    Please update the firmware to Android 4.2.2
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• From bill at 9/12/13 1:30 PM
  • hi, i want to upgrade my tablet V971 to 4,2 android version (i'm currently running 4.0.3). But before that , i want to backup my current configuration. In case of crash or whatever.
    Please tell me how to backup and restore.
    And i've downloaded the file V971d_v2.0-sd.zip, but i don't know how to proceed to upgrade my tablet with this file. Do you have a tutorial for that ?
    Thanks
  • Onda Tablet:
    Thank you for your mail.
    We will release Onda V971 Dual Core firmware update on our website.
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• From Akram at 9/12/13 2:25 AM
  • touch screen issue :
    i have onda V971 SN : v971DACAV1A02332
    my problem is the touch screen is not working properly
    sometime it work good and sometime it stop working and sometimes i have to click 1 cm down to click on icon and so on
    
    how can i fix this issue? is it by lastest firmware ,and if by firmware ,where i can download it and install by SD, thanks in advances
    
    Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
    
    i did that and reinstall the firmware 1.5.5 for ICS 4.0 but still touch screen not working properly
    so what can i do?
  • Onda Tablet:
    Thank you for your mail.
    Our engineer will contact you,maybe you need update the firmware.
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• From Akram at 9/11/13 3:06 PM
  • touch screen issue :
    i have onda V971 SN : v971DACAV1A02332
    my problem is the touch screen is not working properly
    sometime it work good and sometime it stop working and sometimes i have to click 1 cm down to click on icon and so on
    
    how can i fix this issue? is it by lastest firmware ,and if by firmware ,where i can download it and install by SD, thanks in advances
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
  • Do you find this question helpful?  Yes   No
• From touch Screen issue at 9/11/13 3:03 PM
  • i have onda V971 SN : v971DACAV1A02332
    my problem is the touch screen is not working properly
    sometime it work good and sometime it stop working and sometimes i have to click 1 cm down to click on icon and so on
    
    how can i fix this issue? is it by lastest firmware ,and if by firmware ,where i can download it and install by SD, thanks in advances
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Screen,please reset your screen setting.
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• From leanne at 9/7/13 7:15 AM
  • Hi how much is postage to ireland
  • Onda Tablet:
    Thank you for your mail.
    The shipping cost to Ireland is 12.4USD.
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• From Aung at 9/4/13 11:53 AM
  • My V971TD can't go to download mode.I want to upgrade new firmware so i press Home key and connect usb cable, than press 5or 6 time power key. Burning tool don't know tablet and the tablet turn power on.I do again and again but tablet is turn on only, not enter download mode.So i try from sdcard. But can't enter recovery mode.Tablet also turn on.
    I upgraded some onda and all pass.
    Please tell me how to solve this problem.
    Thanks.
    
    
  • Onda Tablet:
    Thank you for your mail.
    We will release the latest firmware and firmware update guide on our website.
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• From David Spruce at 8/31/13 12:57 PM
  • I just purchased a new V813 tablet but it will not detect WIFI . When I switch ON the WIFI is says connecting but then switches back to OFF position after a few seconds . I reset back to factory settings , but still the same problem .
    
    Please can you help .
  • Onda Tablet:
    Thank you for your mail.
    Please choose Setting==>>Reset your tablet.
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• From Paul at 8/22/13 12:33 PM
  • Hello Onda,
    I have an Onda V971 which I am in the process of repairing. Sadly the cable going from the LCD to the mainboard was torn, I hasten to say not by me. Is there any posibility of purchasing a replacement?
    Thank you in advance.
    
    Paul
  • Onda Tablet:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From taha at 8/20/13 12:42 PM
  • MY TABLET : ONDA V971D
    SN:V971DBCBV1A01802
    I download the firmware android 4.2.2 on my PC from your link (http://pan.baidu.com/share/link?shareid=2873542976&uk=389436537) and I followed the steps of procedure , In step 6 my computer found new hardware but does not install the driver requirements because it does not contain the driver for ( M3-CHIP) {the device can not known by the computer} can you send to me this driver or let me know another procedure
  • Onda Tablet:
    Thank you for your mail.
    We will release the firmware update guide on our website.
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